Ideas, Insights & Updates
Thoughtful insights and practical advice on running projects, working with clients, and growing your creative business.
Latest articles
How many revision rounds should you include in a web design quote?
Unlimited revisions sound generous and quietly cost you the most. Here is how to choose the number of rounds, define what one round is, and put it in your quote.
The website approval process: how to get a sign-off that holds up
A 'looks good' email isn't an approval. Here is what a real website sign-off records, who should give it, and how to make approving page by page easy for clients.
Scope creep in website projects: how to spot it and handle it without losing the client
Scope creep rarely arrives as one big demand. It comes one small request at a time. Here is how to spot it early, talk about it kindly and price it fairly.
The website launch and handover checklist for agencies
The end of a project is where client trust is won or lost. Here is a complete checklist for launch and handover, from final approval to the first month of aftercare.
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See how a review worksBrowse by topic
- ApprovalsGetting page approvals and a final sign-off that hold up.1 article
- Client feedbackCollecting clear, usable feedback from clients on website projects.1 article
- Launch & handoverLaunching websites and handing them over so clients feel looked after.1 article
- Pricing & proposalsQuoting website projects: rounds of changes, scope and the wording that keeps both sides clear.1 article
- Scope & changesHandling changes and new requests without losing the project, or the client.1 article
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